diff --git a/content/resume/_index.md b/content/resume/_index.md index f9d9cb7..df3d445 100644 --- a/content/resume/_index.md +++ b/content/resume/_index.md @@ -17,15 +17,33 @@ reaction = false +++ # [York Space Systems](https://www.yorkspacesystems.com/) -## Flight Software Developer 1 +## Flight Software Developer 1 (Mar 2025 - Current) - Maintaining Linux distro + - Update software to address CVEs + - Manually apply patches to address CVEs +- Update documentation such as... + - Build systems + - Release processes + - Testing processes # [System76 Inc](https://system76.com/) -## Happiness Architect +## Happiness Architect (May 2022 - Mar 2025) ### Tier 2 Tech Support -- Supporting humans who support humans with Linux +- Provide technical support over the phone and ticket system for Tier 2 issues + - Assist with printer/scanner setup + - Assist with firmware update issues + +- Fill in for manager when needed -## Happiness Engineer +## Happiness Engineer (Sept 2017 - May 2022) ### Tier 1 Tech Support -- Supporting humans with Linux +- Provide technical support over the phone and ticket system for Tier 1 issues + - Assist with printer/scanner setup + +- Assist with computer building and testing with hardware team + +- Update documenation such as... + - Upgrading OS and install software + - Using their new desktop, laptop + - Using new software such as replacements for Microsoft Office